Amy Spencer
Amy Spencer, Operations Director & Company Secretary
Tel. 01905 731 864
Email. officeface-uk.com
Amy joined Financial Advice Centre in 1999, the year it was created. Amy oversees the running of the office and assists in the administration of our Group Pension Schemes.
Edward Dalley
Edward Dalley, Commercial Director & Independent Financial Adviser
Tel. 01905 731 864
Email. edwardface-uk.com
Qualification(s): Diploma in Financial Advice (DiPFA), Award in Pension Transfers (AwPETR).
Specialisms: Pensions, investments and tax planning. Key interest in Court Of Protection, Power Of Attorney and Trust Work.

Edward joined Financial Advice Centre in 2020. Edward has extensive experience with complicated pension cases and dealing with professional deputies and trustees. Edward’s key objective is to work with clients to assess and plan their investment and retirement planning needs and to review these strategies regularly keeping them on track over the long term to achieve client financial objectives.
Piers Mepsted
Piers Mepsted, Independent Financial Adviser
Tel. 01905 731 864
Mobile. 07866 562 461
Qualification(s): Full Diploma in Financial Advice
Specialism: Pensions, Investments, Protection, Tax Planning, Teachers Pensions

Piers joined Financial Advice Centre in 2009. He joined as a partner with the founder and previous Managing Director. Piers brings a wealth of experience gained from over 20 years in the financial services industry, having previous roles in bank assurance and with a corporate financial services provider. He joined the business to help implement changes driven by industry regulation within financial services. Clients have seen many benefits to this including a new cost effective service based approach providing greater transparency in fee structures. This ongoing, dynamic and future focussed approach ensures clients continue to benefit from Financial Advice Centre being at the cutting edge of client management.
Craig Gracey
Craig Gracey, Independent Financial Adviser, Head of Wolverhampton Branch
Tel. 01902 939 150
Mobile. 07811043511
Email. craigface-uk.com
Qualification(s): DipPFS Level 4 Diploma through Cii
Specialism: Inheritance Tax Planning, Pensions, Bespoke investment solutions

Craig heads up our Wolverhampton branch and is an experienced adviser and wealth planner. With over 20 years’ experience Craig is well regarded for his insights and holistic approach to financial advising and wealth management. Craig works with high net worth clients assisting with issues associated with inheritance tax planning, pensions and construction of bespoke investment solutions.
Adam Smith
Adam Smith, Independent Financial Adviser
Tel. 01905 731 864
Mobile. 07979528817
Email. adamface-uk.com
Qualification(s): Full Diploma in Financial Advice
Specialism: Investments, Pensions especially Public Sector schemes including the NHS and Teachers Pensions Schemes

Adam joined Financial Advice Centre in May 2003 as a Financial Adviser concentrating on Mortgage and Life Cover. His experience has evolved to include a vast amount of experience specialising in Pensions and Investments as well as Teachers and NHS Pension Schemes. Adam has a high degree of technical experience in dealing with challenging pension cases, helping to build on our company’s reputation as experts in pension planning and solutions.
Doug Caldwell
Doug Caldwell, Consultant
Tel. 01527 362 490
Email. dougface-uk.com
Qualification(s): Diploma for Financial Advisers
Specialism: Pensions, Investments, Protection, Inheritance Tax Planning

Doug has been in the financial services industry for 40 years. He brings extensive experience across multiple disciplines including insurance and investment. This depth and breadth of understanding and experience provides extensive insights to both corporate and private clients.
Andrew Bayliss, Independent Financial Adviser
Tel. 01905 731 864
Qualifications: DipPFS & CertPFS (DM)
Specialisms: Pensions, Investments, Tax Planning, Inheritance Tax Planning, Protection

Andrew is based in Pershore and covers predominately the Worcestershire, Gloucestershire and Warwickshire areas. He has almost 20 years’ experience working in financial services and has an in-depth knowledge of retirement and investment solutions, with a focus on building and maintaining strong professional relationships with his clients.

Andrew feels clear communication is key to good advice and puts the client’s needs and objectives at the forefront of all recommendations, this approach has helped him build great rapport with his clients and receive regular referrals.

Outside of work, Andrew enjoys spending time with his young family and can often be found walking his very active German Pointers around the local area. He also enjoys playing football, golf and keeping up to date with current affairs.


Kirsten Palmer-Jeffery
Kirsten Palmer-Jeffery, Marketing & Partnerships Manager
Tel. 01905 731 864
Email. kirstenface-uk.com
Qualification(s): Diploma Chartered Institute of Marketing, BA Hons Politics & Economics

Kirsten has been an Adviser to Financial Advice Centre since 2017 looking at client communication, brand building and creating successful business partnerships and local community.
Dean Edmunds
Dean Edmunds, Independent Financial Adviser
Tel. 01905 731 864
Email. deanface-uk.com
Qualification(s): Full Diploma in Financial Advice
Specialism: Pensions, Investments, Protection, Tax Planning

Dean joined Financial Advice Centre in 2011 to concentrate on providing independent financial advice in all areas of retirement and tax planning. Dean gained 18 years’ experience before joining the business in regulated roles within HSBC and Halifax.
Steve Hemming
Steve Hemming, Independent Financial Adviser (Wolverhampton)
Tel. 01902 939 150
Email. Stevehface-uk.com
Qualification(s): Diploma in Regulated Financial Planning (DipPFS), CF6 Mortgage advice
Specialism: Public & Private sector Pensions

Steve began working in financial services in 2006, joining an independent advice firm in 2018 to complete the Diploma in Regulated Financial Planning. He is currently undertaking the intensive process to become a Chartered Adviser whilst providing advice across all areas of wealth management out of our Wolverhampton office.
Neil Fleetwood, Mortgage & Protection Adviser (Wolverhampton)
Tel. 01902 939 150
Mobile. 07790 963402
Email. neilface-uk.com
Qualification(s): DipPFS Cert CII (MP). Cert. Equity Release.

Neil has been advising clients since 1993. He specialises in Mortgage and Protection advice.
Niamh Byrne
Niamh Byrne, Head of Mortgages
Tel. 01905 731 864
Mobile. 07340 375 529
Email. niamhface-uk.com
Qualification(s): CF1 – Regulation & Ethics, CF6 – Mortgage Advice, ER1 – Equity Release.

Niamh is a highly regarded 5* rated mortgage adviser with approximately 10 years experience. She is highly skilled in providing suitable, comprehensive and tailored advice to help clients achieve property and mortgage goals.
Louise Grant, Mortgage Adviser
Tel. 01905 723 058
Mobile. 07939992578
Email. louise.grantface-uk.com
Qualification(s): CeMAP Level 3

Louise is a highly skilled and well regarded Mortgage Broker adept providing suitable, comprehensive and tailored advice to help clients achieve property and mortgage goals.
Angela Whillians
Angela Whillians, Head of Compliance
Tel. 01905 731 864
Email. angela.whilliansface-uk.com
Angela joined in 2016 and assists the Compliance Director with regulatory functions within the company. Angela also provides interactive support to all our clients with the transitions of life events that impact financial wellbeing.
Cathy Lusty Cert CII, Senior Administrator
Tel. 01905 731 864
Email. Cathy.lustyface-uk.com
Cathy joined in 2022 and focusses exclusively on ensuring all clients' investments are set up on investment platforms in line with the financial objectives agreed with their Adviser.
Nicky Jameson
Nicky Jameson, Administrator
Tel. 01905 731 864
Email. nickyface-uk.com
Nicky joined in 2015 and her responsibilities include providing administrative support as well as preparing our regular client strategy and investment review schedule.
Jo Johnson
Jo Johnson, Finance Officer
Tel. 01905 731 864
Email. jo.johnsonface-uk.com
Jo joined the team in 2018 after working alongside us since 2015. She now completes all the payroll and supports the Finance Director, on a week to week basis. Jo is part time and works two days a week.
Claire Norris, Client Support
Tel. 01902 939 471
Email. claireface-uk.com
Claire joined Financial Advice Centre in 2021 working out of our Wolverhampton office.
Dawn Buffery
Dawn Buffery, Adviser Support
Tel. 01905 731 864
Email. dawnface-uk.com
Dawn has worked in the Financial Services industry since 1988 for Product Providers and Independent Financial Advisers. She joined Financial Advice Centre in October 2020 and provides Adviser Support to Edward Dalley at our Worcester office.
Angie Gracey, Client Support
Tel. 01902 939 150
Email. angieface-uk.com
Angie’s background is in senior legal and financial support roles within a large UK corporate Plc. In 2017 she transitioned to the financial services industry providing adviser and client support. Angie joined Financial Advice Centre in 2020 working out of our Wolverhampton office.